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Performance Coaching, 3rd Edition
book

Performance Coaching, 3rd Edition

by Carol Wilson
October 2020
Intermediate to advanced
432 pages
10h 46m
English
Kogan Page
Content preview from Performance Coaching, 3rd Edition

24

Coaching feedback

Why feedback models don’t work

One of the greatest hurdles that managers say they face in today’s workplace is the giving and receiving of feedback. Gone are the days when bosses acted as supervisors who were there to chastise and correct. Many now flounder when it comes to putting a more interactive style of management into place, while ensuring that everything gets done. Whichever of the techniques they might have learned on courses that they put into action, feedback encounters seem to fall flat or generate antagonism.

During the 1980s, positive psychology started to filter into the workplace. Managers were encouraged to praise ...

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Publisher Resources

ISBN: 9781789664478