October 2020
Intermediate to advanced
432 pages
10h 46m
English
Content preview from Performance Coaching, 3rd Edition
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Reflecting, summarizing and clarifying
This chapter explores some coaching tools that involve repeating back the coachee’s words in one form or another. These techniques help coachees to think more clearly and are equally effective in formal coaching sessions or for managers running meetings in a coaching style.
Reflecting
Sometimes called ‘mirroring’, reflecting means simply repeating back exactly what has been said and it is one of the most useful tools in coaching. It feels comforting and reassuring to the coachee and creates a homogeny with their values, cultural background and behaviour. It is less likely to interfere with the coachee’s own ideas and train of thought than a question, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.