October 2020
Intermediate to advanced
432 pages
10h 46m
English
Content preview from Performance Coaching, 3rd Edition
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Thomas-Kilmann Conflict Mode Instrument
Dealing with conflict
Conflict is part of human nature and, when managed effectively, can be a spur to new discoveries, achievements and ways of moving forward. The extremes of the conflict continuum, identified by Thomas and Kilmann as competing (assertive) and accommodating (passive), can be damaging to relationships inside organizations and in life in general.
The Thomas-Kilmann Conflict Mode Instrument (TKI) was devised by Kenneth W Thomas and Ralph H Kilmann in 1974, following on from the development of a number of models for dealing with conflict, including the Mouton and Blake ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.