Book Description
Many IT professionals who find themselves in a management position for the first time can find it daunting. With this book you will learn that management is about people rather than process or procedure, it is an art rather than a science. There is no one particular right way, your approach has to be geared to the individual and the task in hand. With a focus on practical advice, this book will provide you with theory, hints and tips, case studies and examples from the world of IT management. All the stories you will read in this book are true; all the advice has been personally tried and tested; all the tools and techniques have been applied by other aspiring leaders with positive results.
- 'It's taken me years to figure this stuff out! Robina brings together years of experience and practical tips for taking that first scary step onto the IT leadership ladder.' Neil Williams, Head of Business Development for a large government IT department -- 'As ever, Robina is able to underline that effective management is truly an art. Combining simple models and powerful examples, this book is a must read for new and more seasoned IT managers alike.' Richard Davies, Managing Director, Leading Edge ForumTable of Contents
- FRONT COVER
- BCS, THE CHARTERED INSTITUTE FOR IT
- TITLE PAGE
- COPYRIGHT PAGE
- CONTENTS
- LIST OF FIGURES AND TABLES
- ABOUT THE AUTHOR
- FOREWORD
- ACKNOWLEDGEMENTS
- PREFACE
- PART 1 ESSENTIAL MANAGEMENT SKILLS
- PART 2 SKILLS THAT YOU HAVE ALWAYS NEEDED BUT ARE NOW MORE CRITICAL
- PART 3 THINGS THAT YOU NEED TO UNDERSTAND, HAVE AN OPINION ON AND MAKE A CONTRIBUTION TO
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PART 4 THINGS THAT MAY BE KEEPING YOU AWAKE AT NIGHT
- 17. MANAGING PEOPLE WHO USED TO BE A PEER, OR WHO ARE OLDER OR MORE EXPERIENCED THAN YOU
- 18. LETTING GO OF THE THINGS THAT YOU SHOULD NO LONGER BE DOING YOURSELF
- 19. COPING WITH STRESS AND PRESSURE
- 20. ACHIEVING A SATISFYING WORK/LIFE BALANCE
- 21. MANAGING AND ENHANCING YOUR REPUTATION
- 22. HOW TO DEAL WITH ORGANISATIONAL POLITICS
- 23. MY BOSS IS A BULLY – HOW DO I COPE?
- PART 5 TOOLS THAT WILL HELP
- APPENDIX: YOUR FIRST 90 DAYS AS A NEW MANAGER
- FURTHER READING
- INDEX
- BACK COVER