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The Essential Guide to Workplace Mediation and Conflict Resolution
book

The Essential Guide to Workplace Mediation and Conflict Resolution

by Nora Doherty, Marcelas Guyler
April 2008
Beginner to intermediate
208 pages
5h 12m
English
Kogan Page
Content preview from The Essential Guide to Workplace Mediation and Conflict Resolution

2

An example of a breakdown in a workplace relationship:

Wendy and Mark

In this chapter we shall describe a typical example of the breakdown of workplace relationships in everyday business life and examine more closely what it is likely to entail. As with all the examples used in this book, the story of Wendy and Mark is fictional but is based upon, or is sometimes a composite of, experiences drawn from real life.

WENDY AND MARK AND A COMPLAINT OF BULLYING

Wendy has worked with her line manager Mark for nearly five years. Initially they got on well — in fact at one time there was a bit of talk around the office about how well they got on. Over the last 18 months, however, their previously productive and friendly relationship has deteriorated ...

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Publisher Resources

ISBN: 9780749450199