The Essential Guide to Workplace Mediation and Conflict Resolution
by Nora Doherty, Marcelas Guyler
Introducing mediation into your workplace:
mediation providers, personnel policies and mediation practice in the organization
It is clear that the UK government, like that in many other countries, is now encouraging organizations to use some form of dispute resolution to attempt to resolve grievances well before they escalate into formal or legal complaints.
The majority of organizations are opting for mediation as their preferred dispute resolution method. This support of mediation and alternate dispute resolution procedures is mainly based on a wish to reduce the number of formal complaints ending up at employment tribunals and to encourage more positive and effective communication and ‘dialogue’ within the workplace itself.
The UK Employment ...
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