The Essential Guide to Workplace Mediation and Conflict Resolution
by Nora Doherty, Marcelas Guyler
It has been quite an experience for us to be involved in the impetus and expansion in workplace mediation over the last 10 years or more. It appears, however, that the learning resources to back up this rapid growth have not kept pace. There are still limited practical books or resources on this subject.
One evening — after an intensive residential mediation training course — we were sat by a lake at the Hayes Conference Centre in beautiful Derbyshire and there and then we decided it was time someone wrote a book about workplace mediation that would provide the ‘essentials’ on the subject together with useful practical information, backed by real case studies and showing how organizations can integrate mediation into their practice, ...
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