The Essential Guide to Workplace Mediation and Conflict Resolution
by Nora Doherty, Marcelas Guyler
Case studies of workplace mediation with teams
In this chapter we shall present examples of team mediations in action. We have chosen two cases, with a view to giving examples of handling different sizes of group and a range of complex issues faced by the mediators.
As with our previous case studies all the following accounts of team mediation are included to illustrate typical issues and situations and are based loosely on real or composite situations. However for the sake of preserving the confidentiality and privacy of those involved, the context, the circumstances and the exact content of the examples, have been changed.
TEAM CASE STUDY ONE: A TEAM WITH MULTIPLE PROBLEMS
Type of organization. A large charity providing vocational and employment ...
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