April 2008
Beginner to intermediate
208 pages
5h 12m
English
book
The Essential Guide to Workplace Mediation and Conflict Resolution
by Nora Doherty, Marcelas Guyler
Content preview from The Essential Guide to Workplace Mediation and Conflict Resolution
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The philosophy of mediation and the business of empowerment
In Part III we have so far deepened our examination of conflict and outlined several practical formats that conflict managers can employ to help prevent or resolve emerging conflicts in the workplace. At this point we now extend our attention to the wider significance that mediation holds for positive organizational development and for the empowerment and deeper involvement of employees and teams in their shared enterprise.
We shall explore this organizational dimension in the next two chapters, beginning with the 21st century organizational ‘identity crisis’ and an examination of the contribution that the philosophy, culture and process of mediation can make to empowerment and to ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.