April 2008
Beginner to intermediate
208 pages
5h 12m
English
book
The Essential Guide to Workplace Mediation and Conflict Resolution
by Nora Doherty, Marcelas Guyler
Content preview from The Essential Guide to Workplace Mediation and Conflict Resolution
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case studies of real life workplace mediations
In Part II we shall deepen our understanding of the uses and workings of workplace mediation by describing a series of case studies based upon composites of real life mediations. The names and details in the case studies have been changed in order to preserve confidentiality.
These examples include a variety of situations, from disputes between employees over matters involving bullying, sexual harassment and racial issues, to conflicts within teams and between teams and finally to conflict resolution in the boardroom.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.