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Introduction: Introducing
a New Kind of Project Leader
It’s time to rethink project managers’ roles and responsibilities, whether
you are an executive or a practitioner. Instead of coordinating, admin-
istrating, and reporting, project managers should be providing quality
services in project management and change management to team mem-
bers, customers, and all other stakeholders. Project managers’ value prop-
osition increases when they can facilitate good decision making, enable
critical human connections, customize project processes to meet the
unique needs of stakeholders, and grow the capabilities of their team—
and their organization. Pro ...