December 2015
Beginner
255 pages
4h 54m
English
Content preview from UX for BeginnersBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 10. Building Consensus
UX designers often find themselves in the middle of everything and everyone. Therefore, you should prepare yourself to convince a room full of people that your design is right. And have reasons to back it up.
In the previous lesson, we learned about gathering requirements from important people in your company.
But you also have to bring your own information to the discussion. Other people might disagree with your design, and if you can’t back it up, why should they believe you?
As a UX designer, you need to have reasons to support your design before you design it, and you have to be able to defend your choices.
You might have to prove that you are right!
Know Your Craft
Good research, good theory, and good data are persuasive. Build agreement among stakeholders by doing good research, having a solid understanding of the users, their problems, and the goals, and by taking the time to explain important ideas to stakeholders when they don’t understand.
And always be the first to suggest an experiment when something is truly subjective. You’ll learn more about that in the next lesson, Psychology vs Culture.
If you don’t know, you don’t know.
DO NOT LIE ABOUT UX. EVER.
If you don’t know the answer to a question, admit it, and say you will find out.
There is no room for bullshit in UX.
UX is widely misunderstood, and if your bullshit turns out to be false, the rest of us will want to leave a horse head in your bed. (Not good.)
Lying in UX makes us all look bad. Your ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.