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151 Quick Ideas to Improve Your People Skills
book

151 Quick Ideas to Improve Your People Skills

by Robert Dittmer, Stephanie McFarland
December 2008
Beginner
192 pages
3h 7m
English
Career Press
Audiobook available
Content preview from 151 Quick Ideas to Improve Your People Skills
116
365 Opportunities for Conflict—366 in a Leap Year
Every day and every conversation is a potential for conflict. Though you may enter each with good intentions, you cannot control others’ responses or reactions. So as with getting along with others (Idea 114), you also need to temper your expectations when it comes to conflict.
With 365 days in a year, and 366 in a leap year, there is much opportunity for you to experience disagreements or confrontations with others. The foolish person seeks to avoid them altogether. The smart person has a strategy ready for when they arise, because arise they will.
Assignment
Read on. The following ideas describe strategies for how to manage conflict when you experience it.
There are several strategies ...
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Publisher Resources

ISBN: 9781601630377