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151 Quick Ideas to Improve Your People Skills
book

151 Quick Ideas to Improve Your People Skills

by Robert Dittmer, Stephanie McFarland
December 2008
Beginner
192 pages
3h 7m
English
Career Press
Audiobook available
Content preview from 151 Quick Ideas to Improve Your People Skills
121
Have the Difficult Conversations Beforehand
One of the best ways to manage conflict is to head it off, and resolve tense issues before they become full-blown conflicts. You can do that by having difficult conversations—those conversations you avoid, and really want to just forget about.
Assignment
Take stock of your current work relationships. Is there one that seems tense, as though it could be heading for a conflict? If so, take action today.
Yes, there is a time to let sleeping dogs lie. But when you’re getting signs that a relationship is souring or heading toward rough times, you need to step it up and have that uncomfortable conversation.
Now, you’re not looking to bring a situation to a boil. Simple acknowledgement of the mounting ...
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Publisher Resources

ISBN: 9781601630377