Remember That People Are Creatures of Emotion
Though you may like to believe that people act from a place of rationality and reason, it would be a mistake to approach them with that expectation.
In fact, you would be flat wrong. As the great Dale Carnegie once said, “When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.”
Keep reading. There is so much more to learn about developing solid and effective relationships with people.
People make up their minds about others and situations at an emotional level, and they interact through their emotions. Some are more in control of their emotions than others, but all are working from an emotional level nonetheless.
You have to remember ...