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Don’t Make Things Personal
While you’re working on not taking things personal, also be sure not to make things personal.
When you make personal digs at others when conflict arises, you just drag yourself down, and you help the other person garner sympathy from office colleagues. This type of behavior shows your maturity—or immaturity—level.
Assignment
Think about a coworker who makes situations personal. Do people truly respect him or her?
In tense situations, you have to work even harder to practice the Golden Rule, and make a concentrated effort to show others respect. That means you have to pull out all the tools, such as listening, seeking to understand, controlling your thoughts, breathing, and so on.
Particularly control your breathing ...