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Introduction
As I am writing this book and equally as you are reading it, the world
around us is changing. The seasons change. The weather changes. We get
older (I forgot I was not supposed to remind the reader of that). These
arechanges over which we have no control. They just happen whether we
are actively involved in the change or a passive onlooker. Every day, nature
undergoes change to some degree.
Our business enterprises are much like the world around us. They
undergo changes every working day. Some of the changes are subtle.
Somechanges are more dramatic. Nevertheless, they are changes. Our
response to the changes in our work en