Achieving HR Excellence through Six Sigma

16  ◾  Achieving HR Excellence through Six Sigma

ensure that the solutions were implemented, within 90days typically. It

involved frequent progress reports to organizational management.

If we return to Figure2.1, we can see that, within GE, the workout was

the base for the development of change management in the organization. The

next step up the ladder was the beginning of the efforts among business orga-

nizations to identify the best of the best. In that vein, GE began the process

of looking at how similar organizations were handling the same issues. It was

the beginning of the best practices efforts in American corporations.

Based on the w ...