There has been a trend in recent years toward organizations developing internal consulting functions in many disciplines. For those readers who are new to this role and may have come from either external consulting roles or from more traditional roles inside the organization, you will find that the role of the internal consultant is different from what you have done before. In this first section, we will discuss what is unique to living and working as an internal consultant employed by your client organization, creating your role and establishing your practice as an internal consultant, and describing the types of challenges commonly faced by internal consultants.

Chapter 1, “Living as an Internal ...

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