• Establishing systems for tracking freight and to deal
with customer service issues
• Becoming an integral partner with its clients as an in-
formation resource
• Having programs that ease the knowledge of prepara-
tion of and execution of international documentation
• Affording access to government reporting requirements
and export licensing matters
Integrated carriers such as FedEx and United Parcel
Service, along with the larger freight forwarders and air and
ocean carriers, have generally taken the lead in offering var-
ious competitive products. Many logistics providers are ex-
panding the services they provide because technology has
afforded options not previously available.
Compliance and Security
Management
Global supply chains can utilize technology ...