O'Reilly logo

How to Lead, 5th Edition by Jo Owen

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 28

Make decisions in uncertainty

Most decisions are relatively easy. But not all. Occasionally you are faced with a high-stakes decision which is shrouded in fog and ambiguity. This fog appears for various reasons:

  • Uncertainty: Not all the facts may be apparent and the criteria for making a decision may not be known or may be contested.
  • High stakes: The consequences of making the wrong decision could be severe, not just for the firm but also for yourself.
  • Politics: The consequences of a decision may be uneven across your organisation, so different groups will start fighting hard for their preferred option.
  • Multiple perspectives: The opportunity will look very different depending on what angle you look at it from and what criteria ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required