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How to Lead, 5th Edition by Jo Owen

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Chapter 44

Step up, not back: moments of truth

Your success will not be defined by sending emails and attending meetings. Your routine is just that: it is routine. Routine deals with the day-to-day noise of the firm. You have to do it well just to survive. But success is not routine, it is exceptional.

Your success will be defined by those moments of truth where you can see power ebbing and flowing between individuals. These moments of truth are becoming more important in the twenty-first century. In the past, the functional hierarchies of the firm often worked on a seniority basis: you served your time, you were loyal and if you did not mess up you would levitate towards the top. Good routine could mean more than survival: it could mean ...

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