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Lean management
book

Lean management

by Christian Hohmann
April 2012
Intermediate to advanced
424 pages
11h 20m
French
Eyrolles
Content preview from Lean management

Prenons un café

En guise d’entrée en matière, je propose au lecteur de m’accompagner virtuellement dans un bistrot imaginaire pour prendre un café.

Les places au bar étant déjà largement occupées par des consommateurs, je reste plus volontiers dans la salle, m’installe à une table libre et j’attends de recevoir une marque d’intérêt du patron. Celui-ci s’approche pour entendre ma commande, « un café, s’il vous plaît », et s’en retourne derrière son bar.

Il prépare une dose de café moulu dans le support, comprime la petite dose d’un mouvement maîtrisé, ajuste le support à la machine, place une tasse et lance le cycle machine. Pendant que l’eau chaude sous pression fraye son chemin vers la tasse, il en profite pour mettre de l’ordre sur le comptoir. ...

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Publisher Resources

ISBN: 9782212165166