In the case of database problems, follow these steps:
- When you get complaints about the slow network responses, start asking these questions:
- Is the problem local or global? Does it occur only in the remote offices or also in the center? When the problem occurs in the entire network, it is not a WAN bandwidth issue.
- Does it happen the same for all clients? If not, there might be a specific problem that happens only with some users because only those users are running a specific application that causes the problem.
- Is the communication line between the clients and the server loaded? What is the application that loads them?
- Do all applications work slowly, or is it only the application that works with the specific database? ...