In the case of database problems, follow these steps:
- When you get complaints about slow network responses, start asking these questions to define the problem precisely:
- Is the problem local or global? Does it occur only in the remote offices, or also in the center? When the problem occurs in the entire network, it is not a WAN bandwidth issue.
- Does it happen the same for all clients? If not, there might be a specific problem that happens only with some users, because only these users are running a specific application that causes the problem.
- Is the communication line between the clients and the server loaded? What is the application that loads them?
- Do all applications work slowly, or is it only the application that works ...