January 2017
Beginner to intermediate
280 pages
217h 11m
English
book
Quantitative Analysis for Management, 13/e
by Barry Render, Ralph M. Stair, Michael E. Hanna, Trevor S. Hale
Content preview from Quantitative Analysis for Management, 13/e
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8.3 Employee Scheduling Applications
Labor Planning
Labor planning problems address staffing needs over a specific time period. They are especially useful when managers have some flexibility in assigning workers to jobs that require overlapping or interchangeable talents. Banks and credit unions frequently use LP to tackle their labor scheduling.
Hong Kong Bank of Commerce and Industry is a busy bank that has requirements for between 10 and 18 tellers, depending on the time of day. The lunch time, from noon to 2 p.m., is usually heaviest. Table 8.4 indicates the workers needed at various hours that the bank is open.
Table 8.4 Hong Kong Bank of Commerce and Industry
| TIME PERIOD | NUMBER OF TELLERS REQUIRED |
|---|---|
| 9 a.m.–10 a.m. | 10 |
| 10 a.m.–11 ... |