Quantitative Analysis for Management, 13/e

Self-Test

• Before taking the self-test, refer to the learning objectives at the beginning of the chapter, the notes in the margins, and the glossary at the end of the chapter.

• Use the key at the back of the book to correct your answers.

• Restudy pages that correspond to any questions that you answered incorrectly or material you feel uncertain about.

1. The degree to which the product or service meets specifications is one definition of

   1. sigma.

   2. quality.

   3. range.

   4. process variability.

2. A control chart for monitoring processes in which values are measured in continuous units such as weight or volume is called a control chart for

   1. attributes.

   2. measurements.

   3. variables.

   4. quality.

3. The type of chart used to control the number of defects per unit of output ...