Bibliography

  • Baldwin, Rusty O., Nathaniel J. Davis IV, Scott F. Midkiff, and John E. Kobza. “Queueing Network Analysis: Concepts, Terminology, and Methods,” Journal of Systems & Software 66, 2 (2003): 99–118.

  • Barron, K. “Hurry Up and Wait,” Forbes, October 16, 2000, 158–164.

  • Cayirli, Tugba, and Emre Veral. “Outpatient Scheduling in Health Care: A Review of Literature,” Production and Operations Management 12, 4 (2003): 519–549.

  • Cooper, R. B. Introduction to Queuing Theory, 2nd ed. New York: Elsevier—North Holland, 1980.

  • de Bruin, Arnoud M., A. C. van Rossum, M. C. Visser, and G. M. Koole. “Modeling the Emergency Cardiac Inpatient Flow: An Application of Queuing Theory,” Health Care Management Science 10, 2 (2007): 125–137.

  • Derbala, Ali. ...

Get Quantitative Analysis for Management, 13/e now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.