August 2004
Intermediate to advanced
656 pages
15h 28m
English
Content preview from Return on Software: Maximizing the Return on Your Software Investment
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Chapter 18 Self-Study Questions
| 1. | Customers get faster access to their bills and other relevant information. |
| 3. | The local electric utility company would pay. The costs would be for development along with ongoing operation and maintenance costs. Utility reduces help staff, cutting operating costs. |
| 4. | The present-worth of the net savings is $34,500 (P/A,13,5) = $34,500 (3.5172) = $121,343. The cost is $115,000 so the benefit-cost ratio is 1.055. |
| 9. | Start by calculating the PW(12%) for each system using Initial cost – (P/A,12,10) * Savings.
(P/A,12,10) is 5.6502
|
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