August 2004
Intermediate to advanced
656 pages
15h 28m
English
Content preview from Return on Software: Maximizing the Return on Your Software Investment
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Self-Study Questions
Questions 1 through 3 relate to the following situation: A local electric utility company is considering installing a system that would allow customers to access their account through a World Wide Web (WWW) interface. Customers could use the interface to find out how much they currently owe, compare current electricity usage to similar periods in the past, and access a Web-based help system to answer common questions about bills, the utility company, and electricity.
| 1. | In preparing to perform a benefit-cost analysis, identify at least two beneficiaries of this system. What would their benefits be? |
| 2. | Who would be negatively impacted by this system? What would their dis-benefits be? |
| 3. | Who would pay for this system? What would ... |
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.