April 2002
Intermediate to advanced
240 pages
3h 20m
English
Content preview from The Five Dysfunctions of a Team: A Leadership FableBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 8. FIRST TEST
It looked like just another of the many standard e-mail messages that Kathryn was receiving on a regular basis now that she had been on the job for awhile. The subject header—"Customer Opportunity Next Week"—seemed innocuous enough, even positive, especially considering that it came from her acerbic chief engineer, Martin. And the note itself was short. The most damaging ones usually are.
That it was not addressed to anyone in particular, but was sent to the entire executive staff, only belied its incendiary potential:
Just received a call from ASA Manufacturing. They're interested in reviewing our product to consider a purchase next quarter. JR and I will be going down to meet with them next week. Could be a big opportunity. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.