April 2002
Intermediate to advanced
240 pages
3h 20m
English
Content preview from The Five Dysfunctions of a Team: A Leadership FableBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 24. EXHIBITION
Kathryn went to the white board, but before she filled in the second box from the bottom, she asked the group a question. "Why do you think that trust is important? What's the practical downside for a group that doesn't trust one another?"
After a few seconds of silence, Jan tried to help Kathryn out. "Morale problems. Inefficiency."
"That's a little too general. I'm looking for one very specific reason why trust is necessary."
No one seemed ready to offer an answer, so Kathryn quickly provided it for them. Just above absence of trust she wrote fear of conflict.
"If we don't trust one another, then we aren't going to engage in open, constructive, ideological conflict. And we'll just continue to preserve a sense of artificial ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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