Although the last of Kathryn's Napa Valley off-sites had a different atmosphere from the others, it began with a familiar speech. "We have a more experienced set of executives than any of our competitors. We have more cash than they do. Thanks to Martin and his team, we have better core technology. And we have a more connected board of directors. Yet in spite of all that, we are behind two of our competitors in terms of both revenue and customer growth. And I think we all know why that is."
Nick raised his hand. "Kathryn, I'd like you to stop giving that speech."
A month earlier, everyone in the room would have been shocked by such a blunt statement. But no one seemed to be alarmed at all.
"Why is that?" Kathryn asked.
Nick frowned, ...