December 2021
Intermediate to advanced
272 pages
3h 37m
English
Content preview from The Pocket Universal Methods of Design, Revised and Expanded
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019 |
Cognitive Walkthrough |
Evaluating whether the order of prompts in a system reflects the way people cognitively process tasks
- A cognitive walkthrough is a usability inspection method that evaluates a system’s anticipated ease-of-use without instruction, coaching, or training.
- Each step of the interaction with the system can be assessed as a step that either moves the individual closer to or further from their goal.
- Evaluators ask four questions for each step in the sequence:
- Will users want to produce whatever effect the action has?
- Will users see the control (button, menu, label, etc.) for the action?
- Will users recognize that the control will produce the effect that they want?
- Will users understand feedback they get, so they can ...
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