The Pocket Universal Methods of Design, Revised and Expanded

101	Stakeholder Maps

A visual representation of key constituents of a design project

• Stakeholder maps provide a visual reference point for the design team, setting the stage for user-centered research and design development.
• Include people who will benefit from the project, those who hold power, those who may be adversely affected, and even those who may sabotage designed outcomes.
• Stakeholders can be identified by general roles (e.g., nurses), specific roles (e.g., chief of surgery), or by actual people (e.g., Linda, resident physician).
• From an initial sketch or list using whiteboards, cards, or paper, the map evolves into a structure with hierarchy and key relationships between roles or people.
• Stakeholder maps can take on a variety ...