December 2021
Intermediate to advanced
272 pages
3h 37m
English
Content preview from The Pocket Universal Methods of Design, Revised and Expanded
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Role-playing |
Acting the role of the user in realistic scenarios to present empathic design opportunities
- Role-playing is usually guided by describing a general situation or suggestions for actions to be performed, tasks to be accomplished, or goals to be reached.
- Members of the design team have to be willing to play and improvise, yet be cautious to avoid exchanges that can lead to hurtful or upsetting words or actions.
- Debriefing after role-playing is critical to make sense of what occurred and to assess genuine feelings that may have resulted from the session.
- Role-playing is difficult to document by the actors involved, so it is useful to have other team members record the sessions using photos and notes or video.
- Role-playing ...
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