25 What are the key qualities and skills of an effective team coach?

Bill Jacox


According to teams expert, J. Richard Hackman (2002), teams can accomplish more than an individual because they have more talent and experience, more diverse resources, and greater operating flexibility than individual performers. Issues around role clarity (“Who is responsible for what here?”) and communication (“I thought you were taking care of that!”) can get in the way of higher team performance. At the individual level, executive coaching has been effective in helping executives learn and develop and, extrapolating this to the team level, it seems likely that a well-trained and competent team coach can help a team navigate through some of its inherent obstacles ...

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