40 GROUP coaching of global virtual teams

A case study

Charles P.R. Scott, Allyson Pagan, Yumiko Mochinushi, Trevor Fry, Beth Gitlin, Jessica L. Wildman and Richard Griffith

With the rise of the global economy, organizations progressively are adopting global virtual teams (GVTs) to tap into broader talent pools. GVTs are teams consisting of members who are geographically, culturally, and temporally dispersed and rely heavily on advanced communication tools to share information. Currently, this new working unit is becoming commonplace for multinationals, such as Microsoft, IBM, Hewlett-Packard, and Intel (Badrinarayan, Madhavaram, & Granot, 2011; Zivick, 2012). Yet, the virtual and culturally diverse environment is fraught with challenges; some ...

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