39 The use of psychometric profiling in team coaching
Numerous studies have clearly shown that exploring personality and values is critical to understanding team dynamics and effectiveness (Hofmann & Jones, 2005; Campion, Papper, & Medsker, 1996). This chapter focuses on how psychometric assessments can be used in team coaching to deepen this understanding by highlighting members’ strengths, potential deficiencies, values and shared blind spots. First, the chapter will explore some of the benefits and potential pitfalls of the use of psychometrics in a team coaching context, followed by an illustrative case study from a financial institution exploring the impact of personality, values and derailers on team dynamics.
The value ...
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