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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams by Roland Cavanagh, Robert Neuman, Peter Pande

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About the Authors

Peter S. Pande is Founder and President of Pivotal Resources, Inc., an international consulting firm providing Six Sigma implementation training and managing development services to industries from financial services to high technology. Pete has worked in the organization improvement field for over 15 years, supporting change initiatives in a variety of companies, including GE, Citicorp, Chevron, and Read-Rite. He and his wife and two children live in the San Francisco Bay area.

Robert P. Neuman, Ph.D., is a senior consultant and noted speaker in the area of business improvement methods and Six Sigma. Bob’s background in Six Sigma and quality systems includes two years with a major California health care system and consulting ...

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