November 2001
Intermediate to advanced
300 pages
9h 43m
English
book
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
by Peter Pande, Robert Neuman, Roland Cavanagh
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 7Power Tools for “Define”Getting It Right at the Beginning
THE TOOLS, WORKSHEETS, AND OTHER JOB AIDS in this chapter will help you implement the actions described in Chapter 6:
♦ Part A will help you organize and manage the team.
♦ Part B gives you the tools for identifying customer requirements.
♦ Part C focuses on SIPOC and other tools that help you develop a high-level process map as well as more detailed flowcharts of targeted process steps.
♦ Part D includes two checklists to help your team finalize its work in Define.
There is also an addendum describing a set of advanced tools that may be appropriate for some teams.
A. Team Management ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.