Part TwoLeading a Six Sigma Project Team Through DMAIC

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The Define Stage

Chapter 6. Define the Opportunity

Chapter 7. Power Tools for “Define”

Chapter 8. Coming Together as a Team

The Measure Stage

Chapter 9. Measuring Process Performance

Chapter 10. Power Tools for “Measure”

Chapter 11. Guiding the Six Sigma Team in the Measure Stage

The Analyze Stage

Chapter 12. Analyzing Data and Investigating Causes

Chapter 13. Power Tools for “Analzye”

Chapter 14. Normal Data and Team Norms

The Improve Stage

Chapter 15. Improving the Process

Chapter 16. Power Tools for “Improve”

Chapter 17. “At Last We’re a Team!”

The Control Stage

Chapter 18. Control and ...

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