November 2001
Intermediate to advanced
300 pages
9h 43m
English

AS WITH THE IMPROVE STAGE OF DMAIC, most teams who make it this far show the usual characteristics of a “performing” team: people are working together efficiently, and personalities take a backseat to getting the work done right. What’s different now is that this well-oiled team machine needs to come to an end! If team members get along well and have enjoyed the project, it may be a difficult transition to hand off their work to the daily process owners and bring the project to a close.
You can help get your team end gracefully by…
♦ Asking everyone to reflect on what they ...
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