November 2001
Intermediate to advanced
300 pages
9h 43m
English
book
The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
by Peter Pande, Robert Neuman, Roland Cavanagh
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Chapter 19Power Toolsfor “Control”Keeping Things on Track
AS NOTED IN CHAPTER 18, there are four elements of Control:
1. Discipline.
2. Documenting the Process.
3. Ongoing Process Measures.
4. Completion Checklists.
There’s no tool that can help you with discipline—that depends largely on how committed your organization is to continuously doing a better job of meeting customer needs. In contrast, there are very specific tools for the other three elements of Control. All of them build on concepts covered earlier in this book, such as…
♦ Using process maps (flowcharts) to document procedures.
♦ Using data to monitor performance.
♦ Being proactive ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.