The Case Against Us 11
ernment and not-for-profit agencies,thecategoriesandtargets
may differ,butthepressure is the same.
When timesare good, the comments focus onwho is re-
sponsiblefor the success. Following is an accountfrom a
col-
leagueofours with a large Minneapolis company:
Mytraining colleague andIwere invited to sit in the back of
the roomwhile the Senior Vice Presidentof Saleswentover
the positivequarterly numbers with aroom full of salesleaders.
[Note: they didn’t have aseat at the ‘‘table,’’ but at least were
in the room.] The SVP was going outof his waytocongratu-
late everyone in the room (especiallyhimself ) for the fine work,
but never didhemention the r
olethattraining provided. Near
the endof the meeting, mycolleague leaned over to me an ...