202 Training on Trial
Notice how the roles of trainer,facilitator, and skill
builder—all traditional training roles—do not enter thebusiness
partnership world.Theyare showing us how thebig chasmex-
ists between Levels
2 and3. Once youwork your way effectively
into Levels 3 and4,yougo along way towardcreating valuefor
andbeing able to demonstrate your valuetothebusiness.
Onefinal reminderhere—theyrefer to thefirsttwo levels as
‘‘consumptive metrics’’ andt
he Levels 3 and4as ‘‘impact met-
rics’’, as was introduced in Chapter 3.Andmany business part-
ners (aka jury members) know thedifference.
Writing Objectives
Jim has a personal bestpractice that he learned from working
withBooz Allen Hamilton. This is a special tip, justfor instruc-
tional designers. Inste ...