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Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant
book

Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant

by James D. Kirkpatrick, Ph.D., Wendy Kayser Kirkpatrick
February 2010
Intermediate to advanced
255 pages
5h 42m
English
AMACOM
Content preview from Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant
Step 3: Refine Expectations to Define Outcomes 99
TABLE 6-4.
Three Stars Convert Expectations to Targeted Outcomes
Corporate Jury Expectations Targeted Outcomes
Edward Jones, ‘‘New Financial Advisor Program’’
1. High program graduation rate 1. Graduation rate
2. Successfully execute the ‘‘Twenty Mile 2. Meet the firm’s growth goals
March’’ 3a. Trainee attrition
3. Achieve health for and productivity from b. Graduates meet commission standards
our new FAs at 4 months following training
c. Graduates place an order within time
standards
Allen County Department of Transportation, ‘‘Road Sealing Process’’
1. Training costs are reduced. 1. Cost of training per
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Publisher Resources

ISBN: 9780814414644