May 2023
Intermediate to advanced
132 pages
13h 52m
English
book
Universal Principles of Design, Updated and Expanded Third Edition
by William Lidwell, Kritina Holden, Jill Butler
Content preview from Universal Principles of Design, Updated and Expanded Third Edition
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055 Error, Design
A design-caused action or inaction that yields an unintended or undesirable result.
Most accidents are attributed to human error. For example, greater than 70% of aviation, marine, and train accidents are attributed to crew error. More than 95% of automobile accidents are attributed to driver error. About 80% of chemical plant accidents are attributed to human error. And so on.1
A deeper investigation into accidents attributed to human error reveals they are most often caused by design error, of which there are three types.
- Design-induced errors — Occur when a person is intuitively led to interact with a design in an inappropriate way. For example, placing a pull handle on a push door intuitively leads people to pull even ...
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