July 2007
Intermediate to advanced
669 pages
16h 40m
English
book
Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
by Darril Gibson
Content preview from Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
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8.3. Identifying and Resolving Network Printer Issues
It's rare to have a single printer for every user; rather, printers are shared on the network. When the printer fails, you'll need to be able to identify the source of the problem to allow all of the users to begin printing again. Network printer problems can be categorized as one of the following:
Printer issues
Server issues
Network issues
First of all, it's important to realize that printers can be shared from computers or servers, placed directly on the network and managed by a print server, or placed directly on the network and not managed by a print server. However the printer is available, though, it's still referred to as a network printer. Consider Figure 8.20, which includes four ...