July 2007
Intermediate to advanced
669 pages
16h 40m
English
book
Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
by Darril Gibson
Content preview from Windows® 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond
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13.3. Troubleshooting Internet Explorer Issues
Occasionally, IE doesn't work as you'd expect. There are several steps you can take to check and troubleshoot different issues:
Check network and proxy settings.
Troubleshoot plug-ins and add-ons.
Restore IE original settings.
Disable Add-on Crash Detection.
Enable Compatibility View.
13.3.1. Check Network and Proxy Settings
Chapter 7, "Networking with Windows 7," discussed networking and proxy servers. It also included an exercise on how to configure IE to use a proxy server.
If a user is unable to reach any Internet sites, you should start with the basics. Make sure that the client is able to reach other network resources. However, if you can ping other network resources but can't access Internet ...